Questions about energy management with WiseMetering? We have the answers!
Do not hesitate to contact us at +351 218 983 386
We have a list of frequently asked questions that we hope will be useful to answer your doubts about energy management with WiseMetering.
If the installed meters or sensors use ModBus, MBus, or pulse protocols, we can generally reuse them. In fact, this is the ideal solution for us since we do not position ourselves as a hardware provider or equipment installation company.
There are some devices that, despite having a known protocol available, we are sometimes unable to integrate. In some cases because the equipment is old and does not have a datasheet available, in other cases (rarer) because it simply wasn't possible.
WiseBox only works with WiseMetering.
WiseBox was developed exclusively for WiseMetering, with the aim of providing a reliable solution that is simple to deploy and has a low investment cost, adapted to the reality of the clients we set out to serve.
However, WiseMetering is not limited to the WiseBox. The platform supports different forms of integration and data collection, allowing connection to other gateways, data acquisition systems or third-party platforms, provided they meet the defined communication and integration requirements. This makes it possible to adapt the solution to the specific needs of each project.
WiseMetering is only available under the Software as a Service (SaaS) model, a strategy that is in line with today's technological evolution.
Technical Support for the Premium plan
WiseBox
Retail has different conditions: the WiseBox (hardware) costs €990 and each additional point €10/month, and the technical support hours table above does not apply.
Programmatic access to your energy data through our REST API.
API Advanced
API Premium Includes the API Advanced, plus:
Can't find your question in the FAQ list? Get in touch with LMIT and we will answer your question promptly!